Terms and Conditions
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Booking and Payment
- All bookings are confirmed upon receipt of full payment. Payments must be made in advance to secure your spot.
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Cancellation Policy
- All bookings are non-refundable. If a client cancels their booking, no monetary refund will be provided.
- Instead, a voucher equal to the value of the original booking will be issued, which can be used for future activities at any time, subject to availability.
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Voucher Terms
- Vouchers are valid for 3 years and can be redeemed for any surfing activity.
- Vouchers are transferable but cannot be exchanged for cash.
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Rescheduling
- Clients who wish to reschedule their booking may do so at least 48 hours before the scheduled activity. Rescheduling is subject to availability.
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Weather Conditions
- In the event of unsuitable weather or other circumstances beyond our control, activities may be rescheduled. Clients will be notified in advance, and vouchers will remain valid.
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Safety and Responsibility
- Participants must follow all safety instructions provided by our instructors.
- Windzone reserves the right to refuse participation to anyone who fails to adhere to safety guidelines.
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Liability
- Windzone is not liable for any injuries, accidents, or losses incurred during the activities. Clients participate at their own risk.