Terms and Conditions

Booking and Payment

  • All bookings are confirmed upon receipt of full payment. Payments must be made in advance to secure your spot.

Cancellation Policy

  • All bookings are non-refundable. If a client cancels their booking, no monetary refund will be provided.

  • Instead, a voucher equal to the value of the original booking will be issued, which can be used for future sessions or activities at any time, subject to availability.

Voucher Terms

  • Vouchers are valid for 3 years and can be redeemed for any watersport session or related activity.

  • Vouchers are transferable but cannot be exchanged for cash.

Rescheduling

  • Clients who wish to reschedule their booking may do so at least 48 hours before the scheduled activity. Rescheduling is subject to availability.

Weather Conditions

  • In the event of unsuitable weather or other circumstances beyond our control, activities may be rescheduled. Clients will be notified in advance, and vouchers will remain valid.

Safety and Responsibility

  • Participants must follow all safety guidelines and instructions provided by our team.

  • Windzone reserves the right to refuse participation to anyone who fails to adhere to safety requirements.

Liability

  • Windzone is not liable for any injuries, accidents, or losses incurred during the activities. Clients participate at their own risk.