Terms and Conditions
Booking and Payment
All bookings are confirmed upon receipt of full payment. Payments must be made in advance to secure your spot.
Cancellation Policy
All bookings are non-refundable. If a client cancels their booking, no monetary refund will be provided.
Instead, a voucher equal to the value of the original booking will be issued, which can be used for future sessions or activities at any time, subject to availability.
Voucher Terms
Vouchers are valid for 3 years and can be redeemed for any watersport session or related activity.
Vouchers are transferable but cannot be exchanged for cash.
Rescheduling
Clients who wish to reschedule their booking may do so at least 48 hours before the scheduled activity. Rescheduling is subject to availability.
Weather Conditions
In the event of unsuitable weather or other circumstances beyond our control, activities may be rescheduled. Clients will be notified in advance, and vouchers will remain valid.
Safety and Responsibility
Participants must follow all safety guidelines and instructions provided by our team.
Windzone reserves the right to refuse participation to anyone who fails to adhere to safety requirements.
Liability
Windzone is not liable for any injuries, accidents, or losses incurred during the activities. Clients participate at their own risk.