1. Privacy Policy

    Introduction

    This privacy policy is provided by Tiniakou Figueroa Sofia Elena, registered under VAT number 121372844. For any inquiries related to this policy or your data, please contact us using the details provided in the Contact Us section.

    At Windzone, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard your information.

    Legal Basis for Processing

    We process your personal data based on the following lawful bases:

    • Consent: When you sign up for newsletters or agree to receive promotional materials.

    • Contract: To fulfill bookings and provide services you have requested.

    • Legal Obligation: To comply with applicable laws.

    • Legitimate Interests: To improve our services, marketing, and customer support.

    Information Collection

    We collect personal information when you make a booking, sign up for newsletters, or contact us. This may include your name, email address, phone number, and payment details.

    Use of Information

    Your information is used to:

    • Process bookings and manage reservations.

    • Send booking confirmations and provide customer support.

    • Enhance and improve our services.

    • Inform you about promotions, offers, and updates.

    Data Retention

    We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once no longer needed, your data will be securely deleted or anonymized.

    Data Security

    We implement strict security measures to protect your data from unauthorized access, disclosure, or alteration. Payment details are processed securely through trusted partners and are not stored on our servers.

    Sharing of Information

    We do not share your personal information with third parties except:

    • For secure payment processing through trusted providers.

    • When required by law or in response to legal requests.

    • If data must be transferred outside the EU, we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

    Your GDPR Rights

    Under GDPR, you have the following rights:

    • Access: Request a copy of your data.

    • Rectification: Correct inaccurate or incomplete data.

    • Erasure: Request deletion of your data (“right to be forgotten”).

    • Restriction: Limit the processing of your data.

    • Portability: Obtain and reuse your data across different services.

    • Objection: Object to certain types of data processing.

    Exercising Your Rights

    To exercise your GDPR rights, contact us at the details below. We may request proof of identity before processing your request.

    Cookies

    Our website uses cookies to improve user experience and analyze traffic. You can manage cookie preferences in your browser settings. For more information, please refer to our Cookie Policy.

    Changes to This Policy

    We may update this privacy policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly if applicable.

    Contact Us

    For questions, concerns, or to exercise your GDPR rights, please contact us:

    📧 Email: info@windzone-kos.gr
    📞 Phone: +30 6939117475
    📍 Address: Psalidi Str., Kos, Greece